Terms & Conditions

Correspondent Bank American Express Bank, New York, USA
SWIFT/BIC: AEIBUS33
ABA: 124071889
Beneficiary’s Bank Cambodia Mekong Bank
Phnom Penh, Cambodia
SWIFT/BIC: MKGBKHPP
CHIPS-UID: 396488
Beneficiary Paramount Angkor Travel & Tours CO., Ltd
Account No.: 01-50468-12
Telephone +(855-23) 88 22 51
+(855-12) 777 065
Fax +(855-23) 88 22 52
 

NOTICE: Advance payment is required hold the booking on confirmed basis & the balance amount can be paid either before arrival or upon arrival in CAMBODIA – but definitely before the commencement of the services.  A minimum 10% cancellation service charges would be applicable.

PARAMOUNT ANGKOR TRAVEL & TOURS hold the right to an advance payment, based on the nature of service & the time left for the commencement of the service.

CANCELLATIONS

FIT Travelers: Cancellation charges are calculated from the day the written notification is received by the company or agent as a percentage of the net total tour price, as shown plus any surcharges (e.g. Ticketed air sectors, other penalties imposed by suppliers such as hotels):

29-21 Days before departure 10%
20-11 Days before departure     25%
10-3 Days before departure  45%
48 hours before departure  75%
Within 24 hours/ no show    100%
   
Cancellation of air arrangements will be subject to fees charged in accordance with the type of airfare used and airline tariff regulations. Refunds will not be given for unused or cancelled services after the tour arrangements have commenced.
GROUP travelers: Cancellation charges will incur different cancellation policy; please inquire at the time of confirmation.
 
CHILD POLICY
Infant 2 years old sharing room with 2 adults will be free of charge
1 child under 12 years old sharing room with 2 adults and requiring extra bed are granted 15% discount or without extra bed are granted 25% discount.
   
Accommodation only
No additional charge if children up to 11 years old shared room & existing beds with parents (no breakfast included). If an extra bed is requested, the applicable rate as per our tariff (triple room rate) for an extra bed will be charged, which also includes breakfast.
   
DEPOSIT
  FIT & small group travelers
Full payment for air tickets must be made within 5 days of booking.
Hotel deposits required will be advised at time of booking.
 
PAYMENT
  FIT travelers: Full prepayment must be received at least 14 days before the commencement of services.
  Group travelers: Full payment must be received at least 30 days before the commencement of services.
   
RATES / VALIDITY
All rates are quoted net in U.S. Dollars or Euros at current exchange rates and are subject to change without prior notice.
 
Rates and their validity are not featured in CD -Rom, please contact us for a quote. Compulsory gala dinners & peak season surcharges during public holidays, national holidays/events (Christmas, New Year & Tet Lunar New Year, Victory Day, ATF, APEC…) apply for different periods at different hotels and will be advised at time of booking.
   
RESERVATIONS
 
Address 455 Kampuchea Krom Blvd
Sangkat Depo3, Khan Tuol Kork
Phnom Penh, Cambodia
Tel : +84 8 39484189
Fax : +84 8 39484190
Email : info@paramountangkor.com
Email : tour@paramountAngkor.com
Email : ticket@paramountAngkor.com
Website : www.paramountangkor.com

TOUR INFORMATION

 

Most tours are available with daily departures. Since flight schedules vary from day to day, schedules of sightseeing tours may sometimes require adjustment. Although PARAMOUNT ANGKOR TRAVEL & TOURS offers a selection of accommodation at various hotels, it may not always be possible to confirm accommodation as requested due to very limited room capacities during certain periods and certain parts of Vietnam.

Alternative accommodation can in some cases be at sub-standard hotels, which lack essential facilities. No refunds can be made for any shortcomings related to accommodation in Vietnam, Laos or Cambodia. Visa fees are not included in the tour prices.

Our tours include
Welcome kit & departure gift
Private transportation in air-conditioned vehicle
Internal airfares (economy class) within countries Vietnam, Laos & Cambodia
Domestic airport taxes
International airport taxes for flights departing from Vietnam.
Hotel accommodation (twin share basis) including breakfast
Meals as mentioned in itineraries, food only
Entrance fees, boat fees, other fees as detailed in the programs
- English speaking local guides. French, Italian, German, Spanish, Japanese and
Russian speaking guides can also be arranged at additional cost (subject to availability).
   
LIABILITY
 


Our company acts as intermediary between the concerned airlines, hotels, transport operators and local tourist offices providing the services. Therefore we are not responsible for any loss, injury or damage sustained by tourists, including those occurring outside the tour programs. Additional expenses incurred due to delay, accidents, natural disaster, political action or unrest must be borne by the tourists.

Programs, prices, services and conditions are based on those valid at the time of printing and are therefore subject to change without advanced notice before or during the tour.

Participation in our tour implies the tourist's agreement to the above conditions.

TOUR INFORMATION
 
We further would like to advise that, because of frequent flight changes and cancellations by airlines we cannot fully guarantee that the proposed itinerary can be carried out as planned. Based on our experience changes of departure times and/or cancellations can occur at very short notice even after confirmations for a flight have been received. Same condition applies for train travel - schedule changes occur frequently and sometimes without prior notification.

In case of schedule changes or flight cancellation we will always try everything human possible to arrange an alternate program within the framework of the original quoted costs. However we reserve the right to charge any cost exceeding the original budget to the tour operator/travel agent or to the participant of a tour after consultation with the agent.
 
NOTE: Further terms and conditions shall be discussed basing on working history, volume of business, reservation period etc. Please do not hesitate to contact our Travel Consultant for any further information or assistance.
 



 

 

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